Frequently Asked Questions

  • What forms of ID are accepted?

    We accept both digital and physical versions of the following ID types:


    Preferred ID (any ONE of the following):


    • Passport
    • Government-issued ID
    • Driver’s License

    Alternate ID Options (if preferred ID is unavailable):


    • Birth Certificate
    • Other non-photo IDs (aligned with public guidelines, e.g., Facebook's identification options)

    Important: The name on the ID must match exactly with the name of the individual signing the documents, as it appears on their Facebook account.

  • What types of dentures are there?

    The dentures that replace all the teeth are known as complete dentures. The stability and retention of these dentures can be improved by attaching them to dental implants. Dentures that replace some but not all of the teeth are known as partial dentures.

  • How do I care for my dentures?

    Brushing with a denture brush or soft toothbrush will prevent dentures from becoming permanently stained and keep your mouth healthy. After rinsing them thoroughly, soak your dentures in water-based cleaning solution overnight.

  • Can I sleep in my dentures?

    Yes, you can wear your dentures at night but it is preferred that they be removed. You should remove your dentures at night and this will give your gums and bone a chance to relax from the pressure of the denture during the day.

  • Can I eat normally with dentures?

    Using a small amount of denture adhesive (no more than three or four pea-sized dabs on each denture) may help stabilize the dentures and help hold them in place while you learn how to get comfortable with them.

  • How much pain is involved with getting dentures?

    When you’re first fitted for new dentures, it’s normal to experience minor irritation, which should fade as your mouth becomes accustomed to them.

  • As a new denture wearer, the bottom denture seems loose. What should I do?

    In most cases, the lower denture is much less stable than the upper denture. This is due to the shape of the gums on the lower ridge and movement of the denture caused by the tongue. Ask your prosthodontist about supporting your lower denture with dental implants.